Our Services

CHAT TIER 1

Our premium service tier with heavy focus on overall brand management. Includes the most senior chat agents. Choose your level of coverage while balancing a focus on VIP fans and broader fan cultivation.

Team structure

Dedicated Chat Team

Sales Focus

Balanced Focus

Coverage

Flexible Coverage

Account Management

Full Account Management

CHAT TIER 2

A balanced service tier blending brand and revenue creation. Offering experienced, dedicated chat agents with fixed coverage.

Team structure

Dedicated Chat Team

Sales Focus

Balanced Focus

Coverage

Fixed Coverage

Account Management

Full Account Management

CHAT TIER 3

A lighter service tier, focused heavily on fan cultivation volume rather than VIP. Skilled chatters work across several accounts and coverage is fixed at 24 hours per day.

Team structure

Dual Chat Team

Sales Focus

Balanced Focus

Coverage

Fixed Coverage

Account Management

Full Account Management

A LA CARTE

Choose a chat only service knowing that you have the flexibility to layer on a series of bespoke, paid-for add-ons.

Account Management

Full Service

Share 4 Share

Balanced Focus

Surge Coverage

Flexible Coverage

Data Analytics

Additional Monetization

Have any Questions?

Copyright © 2024 Grey Matter Digital. All Rights Reserved.