Welcome to
Grey Matter Digital
The premium communications provider behind the world's top creators
We’ve built the most analytical approach to Chat to help you understand your Fans and to maximize revenue
We empower creators and agencies to focus on content while we provide the best tools and strategies for success
Many years experience servicing Creators and understanding supporting technologies and operating Agencies
AT GREY MATTER DIGITAL
WE BELIEVE
As the CREATOR universe matures, direct service outsourcing is, and will continue to be, the best solution for Creators, their AGENCIES and managers.
INDUSTRY CHALLENGES
- Flexible chat coverage essential to maximize revenue
- Limited bandwidth for Creators or Agencies
- Lack of full, professional Account Management
- Who to trust
- The importance of Data & Analytics
- Cost of Direct Service Outsourcing
Poor chat practices commonplace
- Mismanaged accounts
- Unfair pricing
- Unscrupulous characters
- Non-optimized performance
- Low quality, poorly trained chatters
GREY MATTER DIGITAL
IS CHANGING THE GAME
In response to these challenges, Grey Matter Digital was formed to furnish AGENCIES & CREATORS with vital tools, knowledge, data and support, all at a fair price.
We believe CREATORS should be able to focus on doing what they do best – producing amazing content – safe in the knowledge that our dedicated teams utilize the best tools and strategies to allow for maximized revenue growth.
ACCOUNT STRATEGY
DATA
MONITORING
We optimize each revenue source by data. This includes dozens of data points to analyze:
- Revenue Per Subscriber
- Projected Tips + Messages
- Revenue Per View
- Retention Rates
- Welcome Message Conversion Rate
FLEXIBLE SALES
STRATEGY
Whether a client’s focus is on Whale cultivation – identifying, creating and retaining high spend fans – or simply maximizing high volume, high pressure sales, we have the right sales strategy, at the right price point, for all.
TEAM
COMMUNICATION
Through a combination of Account Directors, Account Managers, Success Managers and Chat Agents, you’ll have a dedicated team of 6-8 staff members working for you. Organized, immediate and professional communication takes place through Slack.